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Book a Table

Welcome back, We’ve missed you!

Mango Portswood and Above Bar are now open ~ please see the location pages for opening times. And, not to call it a comeback but Mango Ocean Village will be reopening its doors very soon too!

 

Post lock-down and the new normal, we’ve updated our bookings policy. Please have a read of below before booking your table. 

 

BOOKING SYSTEM

To help us ensure the best possible service, we’ve updated our online booking system. You will be given a choice of times for when you would like the table from and until based on what is available, to a maximum of two hours. Look for the lightning bolt symbol to make an instant booking. We respectfully request that you arrive promptly to ensure you take full advantage of your time allocation. If you are more than 15 minutes late and haven’t let us know, we cannot guarantee to hold the table for your booking and it might be given to waiting guests or you may not have enough time to dine before the next table is booked in. Please understand that we will need the table back at the given time for the next guests and you may be asked to vacate the table if required. If you wish to spend longer with us, please request this at the time of booking and we will do our best to accommodate where possible.

 

We are unable to accept bookings of more than 6 people at this time. If you book more than one table, we cannot guarantee that we can seat you close to each other and members of each group MUST stay at their designated table. Please do not turn up in groups of more than 6 – we will ask you to leave if you don’t follow the rules. We are happy to receive larger enquiries for future dates but please bear in mind Government guidelines will dictate availability.

 

If you need to make a cancellation or alter numbers please let us know before 1pm on the day of your booking. We now require card authentification of £10 per person to book a table to help us to avoid no shows and last minute cancellations. No money will be taken unless you fail to turn up for your booking or break Mango’s booking terms. 

 

TRACK AND TRACE

The person who makes the booking has a responsibility to inform their other guests if at a later date we contact you with regards to the Government Track and Trace.

 

PAYMENTS

We are accepting cash but we strongly encourage payment by card to limit the risk of transmission. Please note, we do not accept American Express at this time.

 

CROWDFUNDER

If you have a Crowdfunder voucher, please write your voucher code into the ‘special requests’ field. Thank you again for your support 🙂

 

 

WALK-INS

Whilst we love that you guys do just pop in, for now we can only guarantee tables that have pre-booked. Anyone who walks in without a reservation will need to supply a name, telephone number and email address. This is to help future tracing in the event of another outbreak of the virus.

 

 

We can’t wait to welcome you all back soon!

Mango x