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Terms & Conditions

USING THIS SITE

 

By using the site you agree to accept these terms and conditions. If you do not wish to accept these terms and conditions, please do not use the site.

For all enquiries please contact portswood@mangothai.co.uk or write to Mango Thai, 27 Portswood Road, Southampton, SO17 2ES.

 

Intellectual property

The contents and designs of the pages of this website belong to Mango Thai Tapas. You may not reproduce any of the pages of this website.

 

Site content

Whilst every effort is made to ensure that the information contained on this website is accurate and up-to-date, this cannot be guaranteed and we reserve the right to change any information on this website at any time, and without prior notice.

 

Privacy Policy

Mango Thai Tapas is committed to protecting your privacy and maintaining the security of any personal information you supply.

All your personal information shall be held and used in accordance with the Data Protection Act 1998.Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.

When using our online booking feature, we may send you a follow up email to collect your valuable feedback in conjunction with Review Express. TripAdvisor stores this information privately to its database and your information will not be used for any other purpose.

We may send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail.

We will, from time to time, take photographs in our sites to use as reference material or in the promotion of our business (e.g. on marketing material or on social media). Where such photographs include customers who are clearly identifiable then they will be asked if they are happy for such pictures to be taken. If they are either unwilling or unable to give their agreement then either the photographs will not be taken/deleted or the image will be modified to remove the identity of those customers.

 

RESTAURANT T&CS

 

Restaurant dining

We operate a sitting policy based on your group size and respectfully request that you arrive promptly to ensure you take full advantage of your time allocation. If you are more than 15 minutes late and haven’t let us know, we cannot guarantee to hold the table for your booking and it might be given to waiting guests or you may not have enough time to dine before the next table is booked in.

When booking using our online system, you will be given a choice of times for when you would like the table until. Please respect that we will need the table back at that time and you may be asked to vacate the table if required. If you wish to spend longer with us than there is an option for, please request this at the time of booking or we cannot guarantee this possible.

 

Deposit and cancellation

Small groups (5-9) will need to provide card details to secure bookings. There is no charge made to the card in advance, however our cancellation fee is £10 per person if you cancel after 12pm on the day of your booking or you do turn up to your booking.

Large groups (10 or more) will be required to pay a deposit of £10 per person at the time of booking. We require at least 72 hours notice before your booking if you wish to cancel in order for the deposit to be refunded. Deposits will be refunded once the booking has taken place and will take 5-10 working days to appear in your account.

If party numbers change, you are required to inform us at least three hours before your booking, or we reserve the right to charge a £10.00 levy for those who don’t attend.

We will do our upmost to seat all group bookings together on one table, but this isn’t always possible for larger groups. In this case, we will seat you as close to one another as possible.

 

Kitchen opening times

Mango’s opening times have changed due to the pandemic and may be variable until things return to normal. Mango continue to reserve the right to alter opening times should it be neccessary. Please book your table online to avoid disappointment.

 

Dietary requirements

Almost all of our dishes are prepared in our kitchens where nuts are used. So any dish may contain nuts or traces of nuts. This applies to all dietary requirements, where cross-contamination of allergens is possible. Kindly ask a member of staff if unsure or for any guidance. If you have any special dietary requirements, please advise a member of staff at the time of reservation or on arrival.

Gift Vouchers

Gift vouchers are available from the website via Giftpro, a third party website. Vouchers purchased are non transferable, can only be used once and cannot be exchanged for cash or replaced if lost. Photocopies will not be accepted and all bookings must be made in advance. Vouchers are redeemable at any Mango Thai Tapas. A limited number of paper gift vouchers can be available for purchase from Mango in Portswood. The same rules apply.

Charitable donation gift vouchers can be used Sunday-Thursday and are valid for 3 months from the date donated.

 

CURRENT PROMOTIONS

All discounts and promotions cannot be used in conjunction with another offer. promotion or set menu.

 

£12 for two Island cocktails

At Mango Portswood and Mango Above Bar, our house Cocktails are available for just £12 for two between the hours of 12.00 and 19.00 and again from 22.00 until closing time. Cocktails must be the same made at the same time.

 

4 for 3 tapas

Order 4 Tapas and we’ll give you the cheapest for free. Offer is available from 12.00 until 17.00 everyday and excludes curries, noodles and stir-fry. Offer is available in-house only and not on takeaways. This promotion is not valid with any other discounts or promotions and is subject to availability.

 

Lunch time deals

Offers available from 12.00 until 17.00 everyday at Mango Portswood and Above Bar and items included are those listed only. Opting for prawns or beef will incur an extra charge, as will ordering rice other than jasmine.

 

20% off food after 9.30 pm

To redeem this promotion, you must book a table for 21.30 at least 2 hours prior to the time of the table. You must mention this promotion at the time of booking, and availability be confirmed by a staff member at Mango. This offer is valid Thursday, Friday and Saturday only, and is redeemable only on the food bill. Groups of 6 people maximum.  It is not valid with any other discounts or promotions and is subject to availability. This offer is only available at Mango’s restaurants, at the Portswood & Above Bar locations.

Monday Curry Night

Curry and Rice + drink for £10. Available on Monday evenings at Mango Portswood and Above Bar. Choose from Chicken, Pork, Vegetables or Tofu to have in your Curry. Prawns and Beef will incur an extra charge. Massaman Lamb curry not included in offer. All curries served with Jasmine rice, 50p extra for alternative. Drink includes any soft drink from the gun, any soda infusion, a bottled lager (Chang, Singha, Sol or Peroni) or 175ml Merlot, Pinot Grigio or Pinotage. Offer valid from 5pm on Mondays, order must be in kitchen before 9.30pm. Excludes bank holidays. Please book to avoid disappointment.

Bucket, It’s Tuesday!

Student only offer. 25% off food, bottled beer, wine and Thai cocktail buckets. Must show valid student id (nus, university card, timetable, uni group). We will allow the discount to be used for one additional student should they not be able to produce their id.  Cannot be used in conjunction with any other offer or promotion.

 

Dine Card

Dine membership cards are accepted at Mango in Portswood to gain 25% off the bill. You must book your table and mention your dine card to receive the discount. Walk-ins without booking will not be honoured. Promotion can be used Sunday-Thursday, excluding bank holidays and December. Dine cards can be used for a maximum of 4 people dining per table – Sorry but we cannot accept 2 dine cards for a table of 8. Dine does not apply on takeaways and cannot be used in conjunction with any other offer or promotion; and excludes Weeping Tiger Steak.